Privacy Policy

SkillmaticsWorld.co.uk (the “Site”) is owned and operated by Grasper Global Inc. (brand name “Skillmatics”) and its subsidiaries and affiliates, and any reference to “we”, “us”, or “our” will mean Skillmatics. Please carefully read this Privacy Policy as it may have changed since your last visit to the Site. Any changes to this Privacy Policy will be posted here. Continued use of the Site indicates your understanding and acceptance of this Privacy Policy, including any changes posted to the Site.

Notice to children under the age of 18 and their parents or legal guardians

SkillmaticsWorld.co.uk is intended for adults. We do not knowingly or intentionally collect personal information from anyone under the age of 18. If you are under the age of 18, please do not use this site or the service and definitely don’t provide any personal information to Skillmatics. If you know of anyone under the age of 18 who has provided us with information, please contact us immediately and we will remove that information.

Your privacy is important to us. This Privacy Policy describes the information practices of Skillmatics and the Site, including the type of information gathered and tracked, how the information is used and with whom the information is shared. This Privacy Policy applies to your interactions with the Site as well as other interactions with Skillmatics, including when you enrol in our subscription services, purchase any products or services, use our guides and videos, download materials from the Site, or register for our newsletters, classes, webinars or events (the “Services”).

What information do we collect?

Skillmatics collects and uses information when a user:

registers for any of the Services;
makes purchases of products or Services;
requests support for a Skillmatics product, event, or Service;
requests information or materials;
participates in surveys and evaluations;
participates in promotions, contests, or giveaways;
applies for a job or submits your CV to Skillmatics;
submits any such information to Skillmatics via the Site or otherwise; or
submits questions or comments to us.

In addition, Skillmatics collects and uses information about individuals when:

an applicant for employment with Skillmatics sends us his or her information;
we engage service providers to provide Skillmatics services; and
we engage in sales and marketing efforts, including through third-party vendors.

We may process the following information in connection with these activities:

name;
sex and gender;
company name;
address details;
email address;
telephone number;
date of birth;
gifting, referral, and family relationships;
employment history;
information regarding Site visits, such as the type of browser and operating system, the domain name, the Internet service provider, which pages are visited and for how long, geographic location, and the unique number (such as IP address) assigned to a server or Internet connection; and
information associated with a user's social media or third-party account, if used to log in to the Site.

In the event that a user places certain purchases based on his or her child's age, we specifically also process the name and date of birth of the child.

Payment information, including credit card information, is processed by third parties and third-party processing applications, such as Shop Pay and PayPal. We do not have access to the credit card and payment information collected by those third parties and you should review their privacy policies before submitting your information to them.

You may refuse to supply information, but it may prevent you from using certain areas of the Site or engaging in certain interactions with us, such as seeking employment with us.

We may process additional information in the context of fraudulent transactions and/or other legal or regulatory obligations applicable to Skillmatics.

By submitting any such information to Skillmatics, you agree that Skillmatics may collect your personal information and you consent to the collection, use, disclosure, and transfer of such information in accordance with this Privacy Statement and as permitted by applicable law. For information on how to withdraw your consent, see below.

For what purposes does Skillmatics process information?

We process information for various purposes, including:

to comply with relevant legal and regulatory requirements;
to be able to deliver and provide our products and services;
to provide relevant information to parents about their child's development;
to process payments;
to create, manage, and administer accounts;
to answer questions and/or comments received from users;
to administer, fulfil, and enforce contractual obligations;
to keep users informed about our products, services, collections, and promotions;
to learn about and analyse users' demographics, interests, behaviours, and relationships for marketing and other purposes;
to promote our products and services, including through online behavioural advertising;
to conduct web analytics, including analysing usage patterns on the Site;
to manage our business and support business functions;
to evaluate job applicants;
to develop new products and services;
to notify you of product recalls or safety issues;
to engage service providers;
to enter business relationships with third parties; and
to improve the quality and security of the Site.

On what grounds does Skillmatics process information?

We process information based on the following grounds:

consent, which can be revoked at any time;
the promotion of our legitimate interests;
the preparation and implementation of an agreement; and/or
to comply with a legal obligation.

To which parties does Skillmatics share information?

We share information with third parties that we engage to provide services to us. For example, we use third-party administrators to operate the business including, but not limited to, sending out communications, shipping, website management, cloud storage, and financial institutions. The parties involved in the above processes may only process information when necessary and pursuant to our instructions. We also share user information with parties that provide us analytic, advertising, and marketing services, as well as additional customer data.

We may share information with our business partners, affiliates, and advertisers.

We may share or transfer information if we enter a business transaction such as a merger, acquisition, reorganisation, bankruptcy, or sale of some or all of our assets, or in preparation for any of these events.

We may share with third parties information that has been de-identified or anonymised such that the third party cannot personally identify you from the information we share.

We may disclose information if we believe that the Site is being used to commit unlawful acts; if disclosure of information is required to comply with applicable laws or regulations or with a court or administrative order or will help to enforce any applicable terms of use; to protect your safety or security, including the safety and security of property that belongs to you; or to protect the safety and security of the Site or third parties.

We may also share your information with other parties based on your consent.

Any information provided to Skillmatics may be transferred from the respective country and stored and processed in the United States ("U.S."), where Grasper Global Inc. is headquartered. If you are located outside the U.S., please be advised that by submitting information to Skillmatics, you explicitly authorise its transfer to, and storage and processing in, the U.S and that the U.S. does not offer safeguards to protect information that are as stringent as some other jurisdictions in the world. The EU, for example, does not consider U.S. privacy safeguards to be adequate to protect personal information. When we collect information from outside of the U.S., we may rely on various mechanisms to transfer and process that information in the U.S. Such mechanisms include your consent; the establishment, exercise, or defence of legal claims; legal arrangements such as data protection clauses; and the performance of a contract. If we rely solely on your consent, and not another mechanism, you have the right to withdraw your consent by contacting Skillmatics customer support at help@skillmaticsworld.co.uk.

Cookies and social media buttons

We use various technologies to collect information about users, including information about their online behaviour and devices. Information collected through technology includes usage details, IP addresses, geolocation information, operating systems, browser types, unique device identifiers, and other information about browsing activity, device, and internet connection.

We use technologies to collect information about users' online activities over time and across third-party websites or other online systems. Third-party advertising companies and our service providers may also use cookies and other technologies to collect information about users and their activities on the Site and other websites for a variety of purposes, including providing users with advertisements that may be of interest to them on the Site and third-party sites. This type of advertisement customisation is sometimes referred to as "online behavioural" or "interest-based" advertising. The use of tracking technologies by third parties at the Site is subject to those third parties' privacy policies, and not this Privacy Statement. Please see the section below for information about how you can opt-out of some forms of interest-based advertising.

The Site does not respond to "Do Not Track" or other automated signals on browsers. We use Google Analytics to analyse usage of the Sites. You can review how Google uses this information and how you can control information collected by Google Analytics here.

What rights and choices do users have?

Opt-Out of Marketing: You may opt-out of receiving marketing solicitations from us by contacting Skillmatics customer support at help@skillmaticsworld.co.uk. Even if you opt-out, we may still use and share the information we collect for non-marketing purposes.

Unsubscribe from Emails: Our marketing emails, if any, will include an automated way for you to opt out (unsubscribe) from marketing emails sent by us. To unsubscribe, please follow the instructions in the email you receive.

Interest-Based Advertising: You can obtain information about your choices concerning online behavioural advertising, including how you can opt-out from some interest-based advertising, by visiting the Network Advertising Initiative or the Digital Advertising Alliance. Please note that your opt-out choices will apply only to the specific browser or device from which you opt out. We are not responsible for the effectiveness of, or compliance with, any third parties' opt-out mechanisms or programmes, or the accuracy of their statements regarding their programmes.

Review and Update Information: To request to review, change, or update your information, please contact Skillmatics customer support at help@skillmaticsworld.co.uk.

EU Privacy Rights: If you are located in the EU, you have the right to request a copy of your information; to object to our use of your information; to request that your information be deleted or that its use be restricted; and to request that any information you provided to us be made available in a structured, machine-readable format (a “data portability request”) by contacting us at help@skillmaticsworld.co.uk. You also have the right to make a complaint to your local supervisory authority. If you need further assistance regarding your rights, please contact us using the contact information below, and we will consider your request in accordance with applicable laws. Please note that your rights are subject to limitations and exceptions under applicable laws. In addition, if we process your information based on our legitimate interests, you can object to this processing in some circumstances. You can request to exercise these rights by contacting us using the contact information at the end of this Privacy Policy.

Withdraw Consent: If we process information based on your consent, you have the right to withdraw your consent. You may withdraw consent by contacting Skillmatics customer support at help@skillmaticsworld.co.uk.The withdrawal of consent will not affect the lawfulness of the processing that has occurred based on your consent prior to the withdrawal.

Other Information

Links to Other Websites: Our Site contains links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.

Privacy Policy Updates: We may update this Privacy Policy from time to time. When we do so, we will post the new Privacy Policy on this page and change the date at the top. We encourage you to check the date of our Privacy Policy when you visit the Site for any updates or changes. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

Contact Information: If you have any questions about this Privacy Policy or our practices, please contact us at help@skillmaticsworld.co.uk